Help anyone help me on how to get voucher/refund from ETS GRE home test. My test got terminated due to security reasons.

Can anyone help me on how to get voucher/refund from ETS GRE home test. As my test got terminated stating "Your test got terminated due to security reasons". Didn't even started the test it ended in between. Proctor asked me to send a mail and reschedule the test. I just wanted to know anyone faced the same issue will I get the voucher/refund? #grehome #gre #ETSgre #grehometest #gretesttermination